Frequently Asked Questions

Yes we do! Avanto Electrical Group specialises in installing chargers for electric vehicles (EVs). We understand that the demand for EV chargers is growing rapidly as more and more people switch to electric vehicles. That is why we have made it our mission to become experts in EV charger installations.

Our team of electricians has the necessary knowledge and expertise to install all types of EV chargers, including home chargers, commercial chargers, and public chargers. We work closely with our clients to determine their unique requirements and provide customised solutions that meet their needs and exceed their expectations.

We are committed to staying up-to-date with the latest developments in EV technology, ensuring that we are always at the forefront of the industry. We are passionate about sustainability and believe that electric vehicles are an essential part of the transition to a cleaner, greener future.

At Avanto Electrical Group, we take great pride in the expertise and professionalism of our team of electricians. Each of our electricians has undergone rigorous training and possesses a wealth of experience in the field of electrical work.

We believe that experience is an essential component of providing top-quality electrical services. That is why we ensure that our electricians are not only highly skilled but also have a wealth of experience in various aspects of electrical work.

Our electricians have extensive experience in a wide range of electrical services, from electrical installation, repair, and maintenance to troubleshooting and problem-solving. They stay up-to-date with the latest industry trends and technologies to provide the most innovative and efficient solutions to meet your needs.

So when you choose our electricians, you can be confident that you are getting the best team of professionals with the experience and expertise to get the job done right.

At Avanto Electrical Group, we understand the importance of providing our customers with high-quality and reliable electrical services. That is why we are proud to offer a 12-month warranty on all our workmanship.

Our warranty is a testament to the confidence we have in the skills and expertise of our team of electricians. It guarantees that if any issues arise due to faulty workmanship within 12 months of the completion of the job, we will rectify the problem promptly and free of charge.

We are committed to providing our customers with peace of mind, knowing that their electrical systems are in good hands. With our warranty, you can trust that we will stand behind our work and make things right if anything goes wrong.

So when you choose Avanto Electrical Group for your electrical needs, you can be confident that you are getting not only top-quality workmanship but also the assurance that we will stand behind our work.

In most scenarios, we do not charge on an hourly rate. At Avanto Electrical Group, we believe in providing our customers with transparency and clarity in all aspects of our services, including pricing. We provide upfront pricing to ensure that our customers know exactly what they are paying for and how much the final bill will be before the job starts.

Our upfront pricing ensures that there are no hidden costs or surprises for our customers, giving them complete peace of mind. However, there may be some rare circumstances where an hourly fee must be charged due to the nature of the job. In such cases, we will communicate this with our customers before starting the work.

We understand that each electrical job is unique, and some may require more time and resources than others. That is why we always provide customised solutions to meet the specific needs of each customer. Whether we charge a fixed fee or hourly rate, we ensure that our customers receive fair and competitive pricing for the high-quality electrical services we provide.

So, in summary, while we generally do not charge by the hour, we always communicate our pricing clearly and transparently with our customers, ensuring that they are fully informed and satisfied with our services.

We include the cost of materials in all our upfront pricing quotations to ensure transparency and avoid any unexpected costs for our customers.

Including the cost of materials in our quotations is part of our commitment to providing our customers with fair and competitive pricing for our top-quality electrical services.

We believe in providing a comprehensive and transparent pricing model, which enables our customers to make informed decisions about their electrical needs.

At Avanto Electrical Group, we provide a full range of commercial and residential electrical services to meet the diverse needs of our customers. Our team of highly skilled electricians has the expertise and experience to handle any electrical project, no matter how big or small.

Some of the commercial electrical services we offer include electrical fit-outs, maintenance and repairs, electrical safety inspections, switchboard upgrades, and data and communication cabling. We also specialise in electric vehicle charger installations, providing a complete solution for commercial and residential properties.

For our residential customers, we offer a broad range of electrical services, including lighting installations, electrical repairs and maintenance, safety inspections, switchboard upgrades, and smoke alarm installations. We also provide electrical services for home renovations, extensions, and new builds.

At Avanto Electrical Group, we are committed to delivering high-quality electrical services that are tailored to the specific needs of our customers. We work closely with our clients to understand their unique requirements and provide customised solutions that meet their needs and exceed their expectations.

Yes, and we're also accredited 'Master Electricians'. At Avanto Electrical Group, we take the safety and well-being of our customers and employees very seriously. That is why we are fully licensed and insured to provide electrical services in accordance with Australian regulations.

Our team of electricians holds all the necessary licenses and certifications to perform electrical work safely and efficiently. We regularly update our licenses and training to ensure that we are up-to-date with the latest regulations and industry standards.

In addition to being licensed, we are also fully insured. Our insurance covers any potential damage or accidents that may occur during the course of our work, giving our customers peace of mind knowing that they are protected in the unlikely event of any mishaps.

By choosing Avanto Electrical Group, our customers can be assured that they are working with a fully licensed and insured electrical company that is committed to providing safe and reliable electrical services.

Yes we do! At Avanto Electrical Group, we understand that electrical emergencies can happen at any time, day or night. That is why we offer 24/7 emergency electrical services to our customers.

Whether you have a power outage, electrical fault, or any other electrical emergency, our team of experienced electricians is available to help you. We will quickly respond to your call and dispatch a team to your location to resolve the issue as soon as possible.

Our emergency electrical services are designed to provide our customers with peace of mind, knowing that they can count on us to be there when they need us the most. We are committed to providing fast, efficient, and reliable emergency electrical services that meet the highest safety standards.

We accept cash and all major credit cards, including Visa, Mastercard, and American Express. We also accept bank deposits and cheques, making it easy for our customers to pay for our services.

For added convenience, we provide EFTPOS facilities, allowing our customers to pay for our services on the spot using their debit or credit card.

We understand that each customer has unique payment requirements, and that is why we are committed to providing flexible and secure payment options. Our goal is to make the payment process as smooth and hassle-free as possible for our customers.

We service the entirety of Sydney! Avanto Electrical Group are based in Castle Hill and service clients throughout the greater Sydney metropolitan area.

Whether you are located in the CBD, Eastern Suburbs, Northern Beaches, Inner West, or any other part of Sydney, we can provide you with our top-quality electrical services. We have a team of experienced electricians who are familiar with the unique electrical needs of each area and are equipped to handle any job, big or small.

We are committed to providing fast and reliable services to our customers, no matter where they are located in Sydney. Our goal is to make electrical services accessible and hassle-free for all our customers, whether they are in the heart of the city or the suburbs.